Live from the stage/my workspace
Jacqueline Chong
I have a total of more than 15 years experience designing for enterprise application ecosystems, specialised in bringing legacy systems to cloud & mobile, advocating UCD and UX best practices within organisations. I have diverse industry exposure, namely banking, health & sciences, law, manufacturing, real estate and supply chain management.
My skills include but not limited to;
Agile and Lean UX processes,
user journey mapping,
personas & character development,
information architecture & conceptual data modelling,
quick wireframe sketching & interactive prototyping,
data driven design with analytics for continuous iterations & improvements,
design systems (creating from scratch or using existing design systems, namely Google Material Design, Apple User Interface, ANT, etc.), and
heuristic evaluations and prioritising high-level requirements into MVP developments.
I have been working in a Scrum/Agile development environment throughout most of my career, from managing and coaching design teams, anad collaborating across multiple development squads, alongside Product Owners, Business Analysts, and Customer Support.